Terms & Conditions
Welcome to Elovrea (“we,” “us,” “our”). By accessing or using our website, www.elovrea.com (“the Site”), you agree to these Terms & Conditions. Please read them carefully before placing an order. If you do not agree, please discontinue use of our website.
1. GENERAL
Elovrea is an online retailer offering Pilates and wellness-related products.
These Terms apply to all users of the Site, including but not limited to browsers, customers, vendors, merchants, and contributors of content.
We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
2. ELIGIBILITY
You must be at least 18 years old, or accessing the Site under the supervision of a parent or legal guardian, to purchase products from Elovrea.
3. USE OF THE WEBSITE
You agree not to use our Site for:
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Any unlawful purpose
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Violating international or US laws
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Interfering with security features
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Uploading harmful code or attempting to compromise the Site
You may not reproduce, sell, resell, or exploit any portion of the Site without express written permission.
4. PRODUCT INFORMATION & AVAILABILITY
We make every effort to display accurate product descriptions, images, colors, and specifications. However:
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Colors may vary slightly depending on screen settings
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Packaging, materials, or details may vary from batch to batch
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Quantities are limited and subject to change
We reserve the right to discontinue any product at any time.
5. ORDERING & PAYMENT
By placing an order, you confirm that:
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All information provided is accurate
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You are authorized to use the chosen payment method
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You accept all charges associated with your purchase
We reserve the right to refuse any order for reasons including:
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Suspected fraud
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Incorrect information
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High-risk transactions
We may limit or cancel quantities per customer, household, or order.
6. PRICING & MODIFICATIONS
Prices for our products may change without notice.
We reserve the right to:
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Update pricing
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Correct pricing errors
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Adjust or discontinue products or features
If there is a pricing error, we may cancel your order and issue a full refund.
7. SHIPPING
All shipping information is detailed in our Shipping Policy, including:
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Processing times
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Delivery times (3–7 business days within the US)
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Tracking information
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Shipping fees
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Lost or stolen package procedures
By purchasing, you acknowledge that delivery delays may occur due to factors beyond our control (carrier delays, customs, weather, etc.).
8. RETURNS, REFUNDS & CANCELLATIONS
For complete details, see our Refund Policy.
Key points include:
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Returns are accepted within 30 days of delivery
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Return shipping costs are paid by the customer
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All returns are sent to our international fulfillment center (outside the US)
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Items must be unused and in original condition
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Once processed, refunds take 5–10 business days
We do not accept returns of digital products, used items, or final sale products.
9. ACCURACY OF BILLING & ACCOUNT INFORMATION
You agree to provide:
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Current
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Complete
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Accurate
billing and shipping information for all purchases.
If your info changes, you must update it promptly.
10. THIRD-PARTY TOOLS & LINKS
We may use third-party tools, apps, or integrations for:
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Payments
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Analytics
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Fulfillment
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Email marketing
We are not responsible for third-party content, policies, or actions.
Your use of third-party services is at your own risk.
11. USER COMMENTS, REVIEWS & SUBMISSIONS
If you submit reviews, photos, comments, or content, you grant Elovrea:
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A non-exclusive
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Worldwide
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Royalty-free
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Perpetual
license to use, display, reproduce, and distribute the content for marketing purposes.
We may remove content that is:
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Offensive
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Misleading
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Violates intellectual property rights
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Spam or fraudulent
12. ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on the Site may contain typographical errors or inaccuracies relating to:
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Pricing
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Promotions
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Product descriptions
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Shipping times
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Availability
We reserve the right to correct such errors at any time without prior notice.
13. DISCLAIMER OF WARRANTIES
Our products are intended for general fitness purposes.
We do not guarantee:
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Specific physical results
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Health outcomes
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Weight loss
Use products responsibly and consult a physician if you have any medical concerns.
The Site is provided “as is” and “as available.”
We do not warrant that:
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The site will be uninterrupted or error-free
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Defects will be corrected
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The site is free from harmful components
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Elovrea is not liable for:
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Any injury resulting from misuse of products
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Losses arising from delays, data breaches, or website issues
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Indirect, incidental, punitive, or consequential damages
Our maximum liability shall not exceed the amount you paid to Elovrea for the purchase.
15. INDEMNIFICATION
You agree to indemnify and hold harmless Elovrea from any claim or demand arising from:
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Your misuse of the Site
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Violation of these Terms
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Violation of any rights of a third party
16. GOVERNING LAW
These Terms are governed by the laws of the United States.
Any disputes shall be resolved in a US-based jurisdiction.