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Shipping Policy

1. Order Processing

Orders are processed within 1–2 business days.
During high-volume periods (holidays, sales), processing may take slightly longer.

2. Shipping Times

We ship to the United States only.

  • Standard US Shipping: 3–7 business days

  • Tracking provided with every order

(These times match everything else on your site.)

3. Shipping Fees

Shipping fees are displayed at checkout.
We occasionally offer free shipping promotions.

4. International Shipping

At this time, we only ship within the United States.

5. Lost or Stolen Packages

Elovrea is not responsible for:

  • Lost packages due to incorrect addresses

  • Packages marked “delivered” but not received

For these issues, please contact the carrier with your tracking number.

6. Damaged Items

If your item arrives damaged, contact us within 48 hours with photos so we can replace it.